Terms of Service

Legal limitation: Legal Policy Generator is an automated document generator, not a law firm. Generated policies may contain errors or omissions, are not legal advice, and do not create an attorney-client relationship. Review every output carefully and consult a qualified legal professional before relying on or publishing it.

1. Operator and acceptance

Jitoma Solutions s.r.o.
IČO: 19728492
Registered office: Vikingská 1248/2, Hodolany, 779 00 Olomouc, Czech Republic
Registered in the Commercial Register maintained by the Regional Court in Ostrava, file C 93705
Data box: 4s297zc
Email: jiri@jitoma.cz

These Terms govern access to Legal Policy Generator. By creating a policy, purchasing, subscribing, creating an account, or otherwise using the service, you agree to them. If acting for an organization, you represent that you can bind it. Mandatory consumer rights remain unaffected.

2. Automated service and user responsibility

The service deterministically assembles document wording from answers and a versioned clause library. Jitoma Solutions s.r.o. does not verify answers, business practices, legal status, jurisdictional scope, provider configuration, consent operation, or whether actual conduct matches generated wording. Automated selection and wording may contain errors, omissions, or fail to address laws or circumstances applicable to you. Laws and interpretations change.

You must provide complete and accurate facts, review output carefully before use, keep it current, implement promised practices, publish it appropriately, respond to users, and operate consent and opt-out tools. You should obtain advice from a qualified legal professional familiar with your service and jurisdictions before relying on or publishing output. You remain responsible for deciding whether output is suitable for your use and for your actual legal compliance. No correctness, completeness, suitability, enforceability, or legal-compliance outcome is guaranteed.

3. Accounts and acceptable use

Magic-link, one-time-code, and OAuth-protected MCP access is personal to the verified email recipient. You must protect email, device, and agent credential storage and promptly report compromise. You may not bypass payment, scrape or bulk extract the clause library, resell or redistribute the generator, reverse engineer beyond non-waivable legal rights, interfere with security, upload unlawful material, impersonate others, automate abusive traffic, or use the service to mislead people about actual practices.

4. Generated-policy license

For a valid free first hosted document or simple download, after valid purchase, or while entitled by an active subscription, you receive a worldwide, non-exclusive, perpetual license to use, copy, publish, and adapt each properly obtained generated policy for the business or product described in its questionnaire. This does not transfer ownership of Legal Policy Generator, its software, design, clause library, selection logic, underlying templates, branding, or aggregate know-how. The output license does not permit resale of substantially unmodified generated policies as a competing template or generation service.

5. Public hosting and customer content

You authorize processing of answers and publication of selected policy information at a public UUID link. Public links are accessible without authentication and default to noindex. You control unpublishing, deletion where permitted, and link revocation. You warrant that supplied content is lawful and that you may publish it. No uninterrupted hosting term, service level agreement, or permanent archival promise applies unless separately agreed in writing.

6. One-time payments, subscriptions, tax, and delivery

While the welcome offer is enabled, the first hosted document per verified email account is free, including advanced modules, HTML, and PDF. Choose one Privacy Policy or Terms of Service across both generators. No payment card or subscription is required. Previous documents, including deleted documents, count toward eligibility, and deleting an account does not renew the offer. Additional documents follow normal pricing: simple policy HTML and PDF downloads are free; public hosting costs USD 0.99 once. Advanced generation and downloads cost USD 5.00, making the advanced hosted checkout USD 5.99. Subscriptions cost USD 5.00 monthly, renew automatically until canceled, and cover listed account features while active. Stripe Checkout shows the binding amount, applied discount, currency, interval, and any tax before confirmation. Operator-issued discount codes may reduce a one-time document price by 1% to 100%; a 100% code delivers the document without Stripe Checkout. Stripe handles card data.

Digital performance and delivery begin after successful payment or server-confirmed free entitlement. Immediate access alone does not remove a consumer's statutory withdrawal right. Loss of withdrawal for paid digital content requires the prior express consent, acknowledgment and contract confirmation required by law. Starting a subscription or hosting service does not by itself mean that the service has been fully performed. The consumer withdrawal instructions and model form below apply.

You may cancel renewal through the billing portal; cancellation normally takes effect at the end of the paid period. Except where law requires otherwise or the service fails to deliver the purchased digital output, paid amounts are non-refundable after delivery. Taxes are added or handled as shown at Checkout. Refund, chargeback, dispute, failed-payment, or fraud status may suspend the related entitlement.

7. Availability, changes, suspension, and termination

The service may change as laws, providers, security needs, and product scope change. Third-party services may fail, suspend, or change. No uninterrupted availability, SLA, recovery-time promise, or guarantee against data loss is provided. Maintain your own downloaded copy. Jitoma Solutions s.r.o. may suspend or terminate access for breach, security risk, abuse, nonpayment, legal demand, or discontinuation, using reasonable notice where practicable and legally required.

8. Warranties

To the maximum extent permitted by applicable law, the service and generated output are provided “as is” and “as available,” without implied warranties of merchantability, fitness for a particular purpose, title, non-infringement, accuracy, completeness, suitability, enforceability, compliance, availability, or legal result. Nothing excludes a statutory warranty or consumer remedy that cannot be excluded.

9. Liability

The exclusions and financial cap in this section apply only to business users. Consumers retain statutory damages and other mandatory remedies.

For business users, to the maximum extent permitted by applicable law, Jitoma Solutions s.r.o. is not liable for indirect, incidental, special, punitive, or consequential loss; lost profit, revenue, business, opportunity, goodwill, or data; third-party claims; regulatory action; or costs caused by inaccurate answers, errors or omissions in generated output, reliance without independent review, failure to implement wording, changing law, or independent providers.

Aggregate liability arising from the affected service is limited to the greater of USD 5 and amounts you paid to Jitoma Solutions s.r.o. for that affected service during the twelve months before the event giving rise to liability. This cap and the preceding exclusions do not apply to fraud, willful misconduct, death or personal injury caused by negligence where such limitation is prohibited, violation of non-waivable consumer rights, or any liability that applicable law does not permit to be limited.

10. Business-user indemnity

If you use the service for business purposes, you will indemnify Jitoma Solutions s.r.o., to the extent legally permitted, against third-party claims and reasonable costs arising from unlawful or inaccurate supplied content, your actual data practices, failure to implement generated wording, or material breach of these Terms. This does not apply to the extent caused by Jitoma Solutions s.r.o.'s own breach, negligence, or willful misconduct.

11. General terms

Neither party is liable for delay caused by events beyond reasonable control. Invalid provisions are adjusted to the minimum extent needed and the rest remain effective. Failure to enforce is not waiver. You may not assign these Terms without consent; Jitoma Solutions s.r.o. may assign them with the service or business subject to mandatory rights. Notices and contracts may be electronic. Material changes apply prospectively after reasonable notice, while urgent legal or security changes may apply sooner.

12. Governing law, disputes, and consumers

Czech law governs, excluding conflict rules, and courts connected to the registered seat of Jitoma Solutions s.r.o. have jurisdiction, except that consumers retain mandatory protections and forum rights of their habitual residence. EU and Czech consumers may have statutory conformity, complaint, and court rights. For an unresolved consumer dispute within its statutory competence, the competent ADR body is Česká obchodní inspekce, Ústřední inspektorát – oddělení ADR, Gorazdova 1969/24, 120 00 Praha 2, Czech Republic; email adr@coi.gov.cz; official procedure and proposal information: coi.gov.cz/informace-o-adr/. Contact the operator first. After a dispute cannot be resolved directly, the operator also supplies the ADR body's identity and website on paper or another durable medium. ČOI conciliation seeks agreement; it does not remove access to a competent court. A supervisory complaint may separately be made to ČOI.

13. Contact

14. Consumer ordering, supply and duration

These provisions apply when you act as a consumer. Business-only limitations and indemnities do not apply to you. Before submitting an order, review and correct your questionnaire, document selection, theme and purchase details. The price or free entitlement is shown before confirmation; Stripe Checkout displays the binding paid total, currency, interval and tax before payment. Contracts are concluded in English. The contract for a paid purchase is concluded when successful payment is confirmed and the purchased entitlement is granted; a free document is supplied when your confirmed generation request succeeds. The agreed Terms can be saved from this page. The operator retains payment and document-version records; you may request the agreement and applicable Terms by email.

Supply is online through the account or verified guest access and the document's publication and download links. One-time purchases supply the selected document; hosting continues subject to these Terms and mandatory rights, without a promised perpetual hosting term. Monthly subscriptions renew monthly until canceled, with cancellation through the billing portal normally preventing the next renewal at the end of the paid month. Statutory withdrawal and termination rights remain available independently of ordinary renewal cancellation.

The service assembles documents from factual answers and static clauses, supplies hosted HTML and standalone HTML or PDF, and requires a current browser and internet connection. Downloaded HTML requires an HTML-capable browser and PDF requires a compatible PDF reader. Account access and paid or free entitlements restrict private document management and downloads; no customer-script execution is offered in hosted policies. The current hosted service receives maintenance and security changes during its supply. A downloaded document is a fixed version and receives no automatic legal-text updates. Material functionality, compatibility and supply restrictions must be disclosed before purchase. Prices are not personalized using automated decision-making.

15. Consumer withdrawal instructions

For a distance contract covered by a statutory withdrawal right, you may withdraw without giving a reason within 14 days after conclusion of the service or non-physical digital-content contract. Send an unambiguous notice to Jitoma Solutions s.r.o., Vikingská 1248/2, Hodolany, 779 00 Olomouc, Czech Republic, or jiri@jitoma.cz. Sending it before the deadline is sufficient. You may use the form below, but you do not need a proprietary account or a particular form.

Payments for the withdrawn contract are reimbursed without undue delay and within 14 days after notification, using the original payment method unless you expressly agree otherwise, without a reimbursement fee. Where you expressly requested early service performance after receiving the required information, only a lawful proportion of the agreed price for the service already supplied may be payable. Without the required request or information, that charge is not due. Full performance of a paid service removes withdrawal only when the legal requirements for prior express consent and acknowledgment have been met. For paid digital content supplied without a physical medium, loss of withdrawal when supply starts requires the separate prior consent, acknowledgment and confirmation required by law. Agreement to these Terms alone does not replace those steps. Defect and non-supply remedies remain unaffected. Failure to provide the required withdrawal information may extend the withdrawal period by up to 12 months; providing it during the extension normally starts a further 14-day period.

16. Reklamace — consumer complaints and digital remedies

Send a complaint to the operator's email or postal address above. Identify the purchase or document, describe the defect and requested remedy, and supply contact details for the result. Suitable evidence can establish a purchase; an original receipt is not the only permissible evidence. The operator confirms receipt, date, content, requested remedy and contact details, and provides written confirmation of the outcome or reasons for rejection. Reasonably incurred costs of a justified statutory complaint are reimbursed under the applicable rules.

For digital content and digital services covered by Czech statutory rules, the operator supplies the agreed and legally required conformity, functionality, compatibility and security. One-off supply is subject to statutory responsibility for defects existing at supply that appear within two years, including the applicable one-year presumption; continuous supply must conform throughout its agreed period. Necessary updates and notice of their availability and installation are provided for the legally required period. You can require correction without charge, within a reasonable time and without significant inconvenience. Statutory cases permit a proportionate reduction, termination or reimbursement, including failure or refusal to remedy, a sufficiently serious or recurring defect, and non-supply after the legally required request or where immediate termination is available. Digital complaints use the statutory reasonable-time rule, rather than an automatic 30-day deadline. Required reimbursement follows the statutory timing. Changes to an ongoing digital supply remain subject to the statutory valid-reason, notice and termination protections, including the applicable 30-day termination period for changes that adversely affect access or use beyond a minor extent. Mandatory consumer rights prevail over a non-refund policy, disclaimer or liability cap.

17. Model withdrawal form

Complete and return this form only if you wish to withdraw. You may send another unambiguous statement instead.

To: Jitoma Solutions s.r.o., Vikingská 1248/2, Hodolany, 779 00 Olomouc, Czech Republic; email jiri@jitoma.cz.

I/We hereby give notice that I/We withdraw from my/our contract for the provision of the following service or digital content: identify the purchase.

Ordered on: enter the contract date.

Name of consumer(s): enter the name or names.

Address of consumer(s): enter the address.

Signature of consumer(s): sign only if submitted on paper.

Date: enter the date of the notice.